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FAQ / Shipping

1. How do I order?
Select items to add to your shopping basket.  Click the Shopping Cart Button to complete your order. 

2. How long to fill an order?
We ship in-stock orders within 4 days.  Standard ground shipping requires approximately 3 to 7 days. 

3. What ground delivery choices are available?
We routinely ship orders by USPS ground delivery throughout the USA.

4. How much is the charge for standard ground shipping?
The shipping charge on each order is $5.95

5. Do you ship outside of the USA?
Yes, we do ship internationally.   International customers should contact us for shipping rates and information.

6. What is your privacy policy?
We absolutely do not share our mailing list with any other company!   We respect your right to privacy.

5. What security do you provide for on-line credit card transactions?

  Aek-ta Cosmetics uses industry-standard SSL (Secure Sockets Layer) encryption technology to protect the confidentiality of your order.

7. What is your return policy?
If you are dissatisfied with an item you ordered from us, you may return an unopened item and receive a refund for the merchandise amount.

8. How do I get additional assistance?
If you need more information, please contact us:

Phone: 847-540-1152
Fax: 847-540-0103
E-Mail: sales@AektaCosmetics.com
Mail: Aek-ta Cosmetics
P.O. Box 1154
Lake Zurich, IL 60047
 

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